Delivery

At The Haunted Closet Sales, we know that getting your costume on time is crucial for your celebrations, whether it’s Halloween, a themed party, or just a fun night out. That’s why we’ve designed our delivery options to be fast, reliable, and affordable, ensuring your costume arrives when you need it, no matter where you are in the world (excluding Asia and a few remote areas). Read on to learn more about our shipping processes, times, and options.

Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

• Standard Shipping: For those who need their costumes quickly, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after shipment. It’s perfect for last-minute plans or when you want peace of mind with tracking and faster service.
• Free Shipping: For orders over $50, we provide free shipping via EMS. This economical option takes 15-25 days after shipment, ideal for budget-conscious shoppers who plan ahead. Enjoy no extra costs while still receiving quality service!

Processing and Delivery Times

We work hard to get your orders out the door swiftly. After you place your order, our team processes it within 1-2 business days. Once shipped, the delivery time depends on your chosen method:

• Standard Shipping (DHL/FedEx): 10-15 days after shipment.
• Free Shipping (EMS): 15-25 days after shipment.

Please note that these times are estimates and may vary slightly due to customs or unforeseen delays, but we always strive for punctuality to make your costume experience seamless.

Global Reach

We’re proud to ship globally to most regions (excluding Asia and some remote areas), so whether you’re in the US, Europe, or beyond, you can join the fun with our diverse costume collection. Our partnerships with international carriers ensure that your package is handled with care from our warehouse in San Francisco to your doorstep.

Returns and Support

If you’re not completely satisfied with your purchase, we offer a hassle-free return policy within 15 days of receipt. Just contact our customer service team at [email protected], and we’ll guide you through the process. Your satisfaction is our priority, and we’re here to help with any delivery questions or issues.

Thank you for choosing The Haunted Closet Sales for your costume needs. We’re committed to making your shopping experience spooktacularly easy and fun. Shop now and get ready to transform your look with our affordable, high-quality costumes!